The Auto Industry Excellence Awards are a fantastic opportunity to recognise motor industry businesses and individuals in the UK - and we are thrilled to be the sponsor for the coveted ‘Repair Garage of the Year’ award.
EMaC are an Aftersales Partner to many of the UK’s leading dealerships, supporting them with retention solutions post sale of the vehicle. We understand the importance of aftercare in the customer journey and how recognition within this field can drive customer loyalty. We are extremely proud to be sponsoring the ‘Repair Garage of the Year’ Award and wish all the nominees the best of luck.
EMaC work in close partnership with dealerships to strengthen their aftersales relationships with their customers, creating positive experiences that lead to increased loyalty and greater revenues. We call this ‘Ownercare’.
The core of our business is service plans: with a live book of 1.6 million customers we are the acknowledged UK leader.
We use reliable, highly evolved platforms to integrate our systems with our clients’. We offer customer service that is second-to-none and we take responsibility so that our clients can focus on their strengths, knowing that their customers are in great hands.
In 2017 we created over a quarter of a billion pounds worth of potential revenue to our dealer partners.
With over 100 staff based at our Head Office in Crewe, EMaC offer unrivalled insight and expertise - Through a mix of proven techniques and leading edge ideas we help dealers to fulfil their Service Plan potential.